Support
FAQ
Frequently asked questions
MEMBERSHIP
How much does membership cost & what's included in the price?
Membership is ONLY £20 per month and gives you access to ALL the content including digital download, business templates and video trainings as well as FREE entrance to monthly masterclasses, member events and question time.
Is there a contract?
No! You can sign up and cancel at any time, however you will miss out on monthly events, masterclasses and question time the following month if you do cancel your membership.
What happens if I don't use my membership?
You are free to cancel your membership at any time, obviously I would be sad to see you go, but understand the membership might not be right for everybody.
Who can become a member?
The Commerce Club has been designed for retail business owners & entrepreneurs, however ANYONE with an interest in learning about the retail industry is more than welcome to join.
What's your refund policy?
I completley understand that on some occasions you may have accidently clicked the wrong button and signed up for something you didn't mean to. If this has happened please let me know within 24hours of the payment being processed so I can process you a refund. Please note your refund will be processed minus transaction fees.
How often will I be charged?
You will be charged on a rolling monthly basis from the date you sign up.
Is membership for businesses or individuals?
Both!
How long is the membership?
There's no time limit on this membership - you can sign up and stay for as long as you want!
BENEFITS
Why should I join The Commerce Club?
If you are looking for support in your business or want a business mentor, but do not want to invest this is an amazing affordable option for you!
Will I get personalised 1-1 mentoring or feedback?
Unfortunatley no, 1-1 mentoring is not included in the price. The idea behind the membership is that I have created content for you to cover all the questions and problems that you might be facing and you can access these at your leisure. You will however have the chance to ask questions and get generic feedback from me through the members question forum, masterclasses and member events!
How will the masterclasses, question time and events work?
I will be getting members feedback every month on what topics they are keen to cover further so I can create masterclass content specifically for you guys! Events will be listed on the members home page for you to sign up to.